Reopening Plans

We hope you, your family and friends are safe and well. We are pleased to let you know that we are currently making appointments and will be open for business again on 4/7/20.

Making Appointments

Before 4th July – email and we’ll add you to the waiting list.

After 4th July – To help with social distancing, please phone us or email for appointments – please don’t come into the salon.

Online booking – will reopen after all existing reservations and wait list requests have been honoured.

Extra Health & Safety Measures: What to Expect

 Our team will be following any relevant guidance regarding PPE

Please consider wearing your own face covering

We will provide face masks/coverings as necessary

Our team will greet you without close contact  

On arrival, please wait in the reception area so we can safely check you in

 Wash your hands with soap and water or use hand sanitiser.
We will provide these facilities.

Our team is following strict hygiene guidelines and we ask you to do the same – please place any used paper towels and tissues straight in the bin after use.

Sanitise or wash your hands after coughing or sneezing.

There will be no magazines or newspapers to share between clients. 

We won’t be providing refreshment other than water but please feel free to bring a coffee etc.

Team members will be sanitising all stations, door handles and bathrooms regularly.

Team members will be washing their hands thoroughly between clients and appointments.

We ask you not to touch any of our retail products unless you are definitely purchasing the item.

We will accept cash but when possible please pay with a card (contactless where possible).

Revised Salon Opening Hours

Material will be open from Monday through Saturday from 9am to 8pm.

To maintain social distancing we will be working in two set teams using rotating shifts from 9 – 2pm and 2.30 – 7.30pm.

The teams are:

Paul, Abi, Verity

Beth, yes she’s back! Suz, Kim

Changes To Services

Cutting – No changes. Give us a heads up if you’re planning a dramatic change!

Classic lights – We’re allowing an extra 15 minutes per service and you may need a toner to achieve an even and consistent blend. No prior consultation needed unless you are planning a major change.

Balayage, Ombre, Pre lightning, Full colour, Full colour & lights, Root refresh, Colour Transformation or Coloured you own hair since lockdown – we would like to organise a Zoom consultation before making appointments or ask that you send photos to us so we can assess and book the right services and amount of time.

I need a Zoom consultation!

Coloured you own hair since lockdown? – If yes, unless you used a temporary colour i.e. spray or powder, we will have to re skin test you before your appointment.

Been 6 months since your last colour with us? We will need to skin test you.

I need a skin test!

To help us all stay safe please…

Touch as little as possible and avoid touching retail displays

Sneeze and cough into tissues and dispose of the tissues immediately

Wash or sanitise hands, for example, after coughing/sneezing or going to the loo

Pay using contactless

Don’t pass on cash tips hand-to-hand – use the containers provided

Limit the number of coats and bags you bring to your appointment

Attend your appointment on your own, there won’t be provision to seat anyone not having their hair done.


 Waiting for the result of a test for coronavirus.

Or have tested positive for coronavirus.

You have any symptoms of coronavirus (COVID 19).

If you live with someone who:

 Is waiting for a coronavirus test result.

 Has tested positive for coronavirus.

 Has symptoms of coronavirus (COVID 19).

The Caveat…….

As the hair & beauty industry are still waiting for confirmed guidelines from UK Gov, everything we’ve put into place is subject to change. If that does happen we will do our utmost to give you fair warning and keep disruption to a minimum.

Online gift vouchers

Vouchers are available via the online booking app

A BIG thank you to all of those that have already supported us by buying gift vouchers.

Salon gift vouchers

Stay safe and well

If any of your friends are guests of Material and would like to receive these email updates please ask them to contact us at